| Author |
Message |
jeff watkins
Guest
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 Posted:
Tue May 17, 2005 8:35 am Post subject:
!!!LOST PASSWORD DVR dedicated micros |
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I purchased a Dedicated Micros DVR security recorder because
they have a rep for support. After spending $4000 for this beauty
I lost my passwor/ The password I selected. Now they tell me they will not
tell me how to reset it. They want me to disconnect 16 security camers, 2
monitors, 2 remote keyboards, SCSI RAID sevice and a SCSI external CD
burner/ Take it off the network upon which it occupies an IP address. Then
remove numerous moldings and bascially tear apart the custom cabinets which
were built for it. and disconnect it from my home alarm system. I mean this
is a serious and messy job. Then UPS it back to Virginia where they say it
takes ten seconds to reset. Then UPS it back to California where I can spend
about $1200 to reinstall and rebuild the works. Meantime we will have zero
security. They say its a simple operation that takes seconds, but refuse to
assist over the phone or even remotley reset it on modem.
Does anyone have an idea how to reset tha stupid thing? We are desperate,
Next time it's Pelco and thier 24/7 365 day a year support. Meanwhile HELP
ANYONE!
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Frank Olson
Guest
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| Posted:
Tue May 17, 2005 8:35 am Post subject:
Re: !!!LOST PASSWORD DVR dedicated micros |
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"jeff watkins" <el-guapo@earthlink.net> wrote in message
news:Nmeie.2272$Lc1.2122@newsread3.news.pas.earthlink.net...
| Quote: | I purchased a Dedicated Micros DVR security recorder because
they have a rep for support. After spending $4000 for this beauty
I lost my passwor/ The password I selected. Now they tell me they will not
tell me how to reset it. They want me to disconnect 16 security camers, 2
monitors, 2 remote keyboards, SCSI RAID sevice and a SCSI external CD
burner/ Take it off the network upon which it occupies an IP address. Then
remove numerous moldings and bascially tear apart the custom cabinets
which were built for it. and disconnect it from my home alarm system. I
mean this is a serious and messy job. Then UPS it back to Virginia where
they say it takes ten seconds to reset. Then UPS it back to California
where I can spend about $1200 to reinstall and rebuild the works. Meantime
we will have zero security. They say its a simple operation that takes
seconds, but refuse to assist over the phone or even remotley reset it on
modem.
Does anyone have an idea how to reset tha stupid thing? We are desperate,
Next time it's Pelco and thier 24/7 365 day a year support. Meanwhile HELP
ANYONE!
|
Sorry to hear about your difficulties. You've spent hundreds of dollars
securing your DVR in a special cabinet with no thought about having to
access it for servicing later?? Unfortunately there might not be a "quick"
fix to help you. Resetting the password probably requires taking apart the
case so you're going to have to remove it from your system anyway. You've
got one of the most reliable and secure DVR recorders on the market if
that's any consolation. |
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Larry Oravetz
Guest
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| Posted:
Thu May 19, 2005 8:35 am Post subject:
Re: !!!LOST PASSWORD DVR dedicated micros |
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Make arrangements for an advanced replacement with whoever you bought it
from. That way you won't be without an operating system while its being
reset.
"Frank Olson" <feolson@shawcdn.ca> wrote in message
news:lcgie.1384775$6l.45857@pd7tw2no...
| Quote: |
"jeff watkins" <el-guapo@earthlink.net> wrote in message
news:Nmeie.2272$Lc1.2122@newsread3.news.pas.earthlink.net...
I purchased a Dedicated Micros DVR security recorder because
they have a rep for support. After spending $4000 for this beauty
I lost my passwor/ The password I selected. Now they tell me they will
not
tell me how to reset it. They want me to disconnect 16 security camers,
2
monitors, 2 remote keyboards, SCSI RAID sevice and a SCSI external CD
burner/ Take it off the network upon which it occupies an IP address.
Then
remove numerous moldings and bascially tear apart the custom cabinets
which were built for it. and disconnect it from my home alarm system. I
mean this is a serious and messy job. Then UPS it back to Virginia where
they say it takes ten seconds to reset. Then UPS it back to California
where I can spend about $1200 to reinstall and rebuild the works.
Meantime
we will have zero security. They say its a simple operation that takes
seconds, but refuse to assist over the phone or even remotley reset it
on
modem.
Does anyone have an idea how to reset tha stupid thing? We are
desperate,
Next time it's Pelco and thier 24/7 365 day a year support. Meanwhile
HELP
ANYONE!
Sorry to hear about your difficulties. You've spent hundreds of dollars
securing your DVR in a special cabinet with no thought about having to
access it for servicing later?? Unfortunately there might not be a
"quick"
fix to help you. Resetting the password probably requires taking apart
the
case so you're going to have to remove it from your system anyway. You've
got one of the most reliable and secure DVR recorders on the market if
that's any consolation.
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johnydeath
Guest
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| Posted:
Sat May 21, 2005 11:19 pm Post subject:
Re: !!!LOST PASSWORD DVR dedicated micros |
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jeff watkins wrote:
| Quote: | I purchased a Dedicated Micros DVR security recorder
Does anyone have an idea how to reset tha stupid thing? We are desperate,
Next time it's Pelco and thier 24/7 365 day a year support. Meanwhile HELP
ANYONE!
|
How do you log in? Via a web browser?
If so why not try something like Brutus password brute force prog?
I would also scan the box for all other ports open.
Is it on the internet or a private network? |
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