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Paul C
Guest
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 Posted:
Tue Sep 13, 2005 3:38 pm Post subject:
ADT |
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Don't bother chasing Alex McNutt - he's gone/history
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PeterCB
Guest
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| Posted:
Sun Sep 18, 2005 12:36 am Post subject:
Re: ADT |
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| What happened to him? |
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AJH
Guest
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| Posted:
Thu Sep 22, 2005 4:36 pm Post subject:
Re: ADT |
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Good riddance, I say.
I wrote to him with my complaint after nobody took it seriously and he
failed to reply, or even get his minions to reply.
ADT treated me very badly indeed and cost me a packet. Beware the
3-year "rolling" contract you cannot get out of without paying through
the nose.
And don't sign the worksheet on a callout if the engineer has ticked
the "charge to customer" or "to be decided" boxes, or they will invoice
you for what you thought was covered.
And don't expect anyone to care if you complain, from engineer to MD
they are just a fleecing operation.
Alan
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Robert Ceuppens
Guest
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| Posted:
Mon Oct 03, 2005 11:37 pm Post subject:
Re: ADT |
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Rolling contract? I didn't know they did that! I don't know how they get
away with it!
Rob C
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AJH
Guest
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| Posted:
Thu Oct 06, 2005 3:27 pm Post subject:
Re: ADT |
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Robert Ceuppens wrote:
| Quote: | ADT treated me very badly indeed and cost me a packet. Beware the
3-year "rolling" contract you cannot get out of without paying through
the nose.
And don't sign the worksheet on a callout if the engineer has ticked
the "charge to customer" or "to be decided" boxes, or they will invoice
you for what you thought was covered.
And don't expect anyone to care if you complain, from engineer to MD
they are just a fleecing operation.
Alan
Rolling contract? I didn't know they did that! I don't know how they get
away with it!
Rob C
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They get away with it by being bloody-minded and forcing the customer
to challenge them in the courts to get out of it (which I did not do).
The actual contract my wife signed said that if the new occupier did
not take over the service contract then we would be liable to pay the
outstanding balance for the remainder of the 3 years. They thus billed
us for £648, and advised that we could avoid this termination fee if
we took a new install at the new property. This we did, and found we
were forced to start a new 3-year contract.
That's what I mean by "rolling contract".
Regards,
Alan |
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