Electronics

Guest · Posted: Fri Feb 11, 2005 4:55 am Post subject: Need help with Panasonice 27' TV

In 10-30-2004 I bought a new 27' Panasonic TV, CT27SL14.
In 2-8-2005 the TV *died* in the middle of a program. No picture,
no sound, no light on controls, no nothing.

I called a close-by TV repair shop and asked for help.
They refused my business because by opening the TV they would
void the Panasonic warranty. But they were friendly and said
that by what I described they are pretty sure that just a fuse
blew up because the TV had no "burn" smell from it.

I called the "athorized" Panasonic service center that gave me
two options:
1) Bring the TV to them, pay $45, and wait three business
days to get an estimate on the price of repair.

2) Have a technician come to me 5 days from now, for the price of $75.
The technician will give me "on the spot" estimate. The only problem
is that they
give a 3 hours "window" when I have to be home. And the window is
between
10:00AM to 1:00PM, so I'll have to leave work and come back to work
later.

IMO Panasonic cheated me once, by selling me a lemon, and now wants
to cheat me twice, by over-charging for a simple fix. I consider
opening the TV and replacing the fuse myself, like I had done
to three old appliances in the past. I'd like to ask:

1) What is the probabilty that the local shop is right?
2) If it is right, can somebody who had opened such a TV in the past
give me some hints, e.g. tell me where the fuse(s) are located?

Thanks

Hillel hillelg123@yahoo.com

"I have always wished that my computer would be as easy to
use as my telephone. My wish has come true. I no longer
know how to use my telephone." --Bjarne Stronstrup

Kim Sleep · Guest

Well...changing a fuse is simple....but then you have to ask
yourself...."why did the fuse blow". You will be fixing the effect, but not
the cause, and most likely the fuse will blow again. As well plopping a new
fuse may do more damage to the problem area by applying power to it yet
again, even if its for any a second before the new fuse blows.
The other thing to consider are the lethal voltages that are present in a
TV, even when its turned off. So how much will a complete funeral cost
you....compared to the quote cost.
Take it into a AUTHORISED repair depot. That way you at least have a
possibility of the repairs being covered by a warranty, which they most
likely will be, considering the date the unit was bought.

--
Kim..."A Man Of True Frankenstinean Proportions"
<hillelg123@yahoo.com> wrote in message
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